Frequently Asked Questions

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Yes! We'll ship etee products anywhere in the world.
In the USA we ship via USPS. In Canada via Canada Post. All International orders are shipped via Globegistics
Shipping is free for orders over $90 (before taxes) in the USA and Canada, otherwise it is calculated based on your location and how much you purchase. International order shipping fees are based on your location and how much you purchase. VAT and local international mail charges may apply and are outside of etee's control.
Typically, we ship within 1-2 weeks. Your order should arrive within 5-7 business days after that depending on where you're located in North America, and 9-15 business days internationally. Be sure to triple check your shipping address, as simple errors can hold up processing time, and any reshipping due to an incorrect address will incur additional charges. Our Customer service team is ready to assist you with any corrections or questions. Please reach out to us at info@shopetee.com.
Once your order leaves our shipping facility, you will receive an email notifying you that your order is on its way! For eligible orders, a tracking number will be included in that email.
We offer a 90-day money back guarantee so if you don't like it, just get in touch at info@shopetee.com
Send us a message at info@shopetee.com or call 1-844-689-ETEE (3833). If we don't pick up straight away, leave a voice message and someone will return your call!