Our detergent doesn't have a rinse aid, plastic and unnecessary water, BUT, it's our worst reviewed product, and it may be because we DON'T have a rinse aid.... in fact, before this study came out, we developed another formula with a rinse aid.
What should we do?
A) Stop exploring a rinse aid and suggest customers use vinegar with our detergent (which means another plastic bottle to store the vinegar and knowing vinegar isn't as effective)?
B) Continue exploring alternative rinse aids and cleaning options, knowing that the 'alternatives' often (but not always) cause the same issues because they are new and haven't been tested yet?
C) Wave the white flag and decide our detergent is what it is - it works for a number of people, but not everyone - and in time we'll find a better option?
Comments
My main issue with the detergent is I find it’s not very effective against oil/grease, whereas other supposedly natural detergents I’ve used have been (they just include plastic in the packaging that has to be thrown in the trash). I don’t know what would have to be added for that, but I have to imagine there’s something that isn’t harmful that works.
https://weareplanethope.com/pages/shop-now
Eliminating ALL plastic is an admirable but unobtainable goal. Elimin8ng all unnecessary plastic IS viable.
https://weareplanethope.com/pages/shop-now
Their products are effective, but they do not offer dishwasher rinse. Keeping a plastic bottle and reusing it hundreds of times is mitigating the problem of plastic pollution.
But, are you able to do it?
It’s true, it doesn’t work for me and my family. I didn’t want to leave a bad review but if I had to it would be one star only. Sorry.
B. Explore options. But im a bit frustrated because I just bought your detergent last week, not knowing even you are unhappy with it. I haven’t started using it yet, but will need to next week. Residue on dishes is unhealthy and means an extra few rinse cycles… what a waste of energy and money!
In all honesty, my husband refuses to buy this because he didn’t like it. I found it worked great if you have very hot water and use a bit more product on the dishes. It is great to know that the rinse aide is causing issues! I think it’s time for my household to try again!
I’m using vinegar as my rinse aid. Which works well so far.
I’m using vinegar as my rinse aid. Which works well so far.
I vote B :-)