I’ve been using this product for awhile now and have been happy with it but today it fell off the counter and onto the floor and shattered into tiny pieces. It would be nice if there were a recycled plastic option instead of glass. I know your mission is to get rid of plastics but being a refillable product gets rid of the single use aspect and keeps clumsy people like me from having to repeatedly replace the glass container.

The packaging impressed me and shows a clear concern for sustainable practices. While others seem to have problems with the floss breaking, this wasn't the case for me. Some of my teeth are very tight, but I've never had the floss break. Maybe the formula has been improved? Either way, my only worry when I first started using this floss was that it might be rougher on my gums than regular brands, but my gums got used to it after a few days as you'd expect from any other floss.

Love the packaging. Don’t love the floss. It breaks so easily 😭 Maybe it needs more wax? I do like the job that it does. It gets in deep into nooks & crannies, but I end up using so much because it keeps breaking.