Notre lessive ne contient ni agent de rinçage, ni plastique, ni eau inutile, MAIS c'est notre produit le moins bien noté, et cela pourrait être dû à l'absence d'agent de rinçage… En fait, avant la publication de cette étude, nous avions développé une autre formule avec agent de rinçage.
Que devons-nous faire ?
A) Arrêter de développer un agent de rinçage et suggérer aux clients d'utiliser du vinaigre avec notre détergent (ce qui signifie une autre bouteille en plastique pour stocker le vinaigre et sachant que le vinaigre n'est pas aussi efficace) ?
B) Continuer à explorer d'autres produits de rinçage et options de nettoyage, sachant que les « alternatives » causent souvent (mais pas toujours) les mêmes problèmes parce qu'elles sont nouvelles et n'ont pas encore été testées ?
C) Baisser le drapeau blanc et décider que notre détergent est ce qu'il est : il fonctionne pour un certain nombre de personnes, mais pas pour tout le monde, et qu'avec le temps, nous trouverons une meilleure option ?
commentaires
c
Thanks for trying.
I’m not sure what you should do, but I do have to say that I am not thrilled with the dishwasher detergent. I use several of your products and are happy with them. But I have been noticing that my dishes don’t always get clean.
I’m new to etee, and have used the dishwashing detergent 3-4 times. It’s funny that you would write today as this morning I noticed residue on my glasses.
I appreciate your approach. I’d vote to continue with what you have, but keep looking for other solutions to make the dishes cleaner, with less residue.
Thanks,
Tom
A) Stop exploring a rinse aid and suggest customers use vinegar with our detergent (if they have an issue)
Hint: some white vinegar is sold in glass bottles, e.g. Heinz. But I don’t see a need to use it.
Better rinse aid. Vinegar while might be good as a rinse aide, it can cause parts in a dishwasher to break down. Many reports from appliance techs show vinegar is not good for them.
I’m concerned about the reports linking rinse aid to health issues. So I understand how hard this is.
I must say I was really disappointed with the dishwasher detergent. It definetly leaves a film on my dishes and I use vinegar as a rinse aid. Im not sure what to do with the rest of the bag but I vote for keep testing
Do BOTH A&B!
Inform people about the option of using vinegar AND never stop trying to improve the product.
What about adding DRIED VINEGAR to the product? If the dried vinegar is already added to the product people will not have to be trying to get rid of the vinegar plastic containers.
Your detergent works fine for me, but if the majority of people feel they need something better, I’m sure someone as innovative as you will figure it out. I had dinner guests last night and I think I turned them on to your dishwashing liquid and hand soap. Trying hard to get people off plastic. Keep up the good work.
First, your transparency is stunning. Thank you.
Second, what are you currently using on your dishes? I can’t abide the smell of anything, but my elderly mother refuses to be happy with any "natural " products. My “compromise” is Sunlight. I still have to hand-wash any glassware I use because I can’t stand the smell.
Third, isn’t it possible to source vinegar in glass or in bulk (if in urban areas) maybe someone could network and connect urban customers to local sources for that option while you do further product development on an improved detergent OR stick with what you have and maybe we not be so damned lazy and run a 1/4 inch of water in the sink, scrape the dish scraps into the compost, dip into the sink, and load the dishwasher.
Can’t we put just an iota of effort into this instead of expecting P&G "miracles?
Just a rambling, frustrated jumble of thoughts…
We have only recently started using etee dishwasher detergent. Before that, we were using Cascade and we had run out of rinse aid that came with our new dishwasher. We had a lot of watermarks without the rinse aid, so I started adding a shot glass filled with vinegar to the topmost rack and it seemed to help somewhat. We finished the Cascade and switched to etee and so far, I love it. There’s less spotting that we had with Cascade and vinegar; we have maybe one or two spoons that don’t look completely clean, but basically, I’m happy with the etee as is. I think I’m inclined to go with option C. Thanks for your efforts and great products!