Spill the tea! Let's hear it

Hey! 

Just leave a comment below with your feedback on these 2 topics and anything else of course. Please note your full name so we know who to contact. 

What types of promotions or sales would you like to see more of?

  • Sitewide discounts or sales on specific product categories?
  • Buy one, get one offers or bundled deals?
  • Free shipping promotions or other incentives?
  • Exclusive sales for loyal customers or email subscribers?
  • What else? Maybe something we haven’t thought of yet!

Do you have any other feedback or suggestions for us?

  • Are there products or services you'd like to see added?
  • How can we enhance your shopping experience on our website?
  • What do you love about etee? What could use some improvement?

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Comments


  • Hi. The free shipping would be great from time to time but I know that eats into profits. I don’t purchase a lot so for what I want, it’s a big help and is usually the barrier to clicking ‘buy’. The ‘try this and we’ll throw in this’ is a great way for people to try a product. I really like your conditioner bars (hard to find good ones). Combined with the shampoo bar (lavender), I tried the deep conditioner during a promotion. It’s okay but I can live without it. The glass jar in the shower is scary (I tend to drop things) but I guess I could transfer to a safer vessel. Also, it makes the bath quite slippery to stand in, even with a bath mat. That’s a big concern for me and I have to be really careful so I probably won’t get that again. Thanks for the opportunity to give feedback.

    Tami Copland on
  • I would love to see more promotions and sales across the board, and exclusive loyal customer sales. Also a rewards program would be great.
    I love all of the products I’ve purchased so far. The one thing I would love to see is body lotions.
    I love what your company is doing for reducing plastic use and making clean products to use from skin and body care to cleaning your house and food storage. We need more of that everywhere. Thank you for doing what you do.

    Cynthia on
  • I love your products in general, and some especially much. I would like more clarity on subscriptions~ should I subscribe during a sale? Do prices on subscription items fluctuate with sale prices or are they set at the price in effect when the subscription was started? Do shipping costs change based on total size of any given prescription order? I find myself jumping in and ordering frequently, responding to sales. I like to save $, but I also would like to minimize the number of trips to my house, since lowering my impact on the environment is one of my goals. Maybe subscriptions are the key?

    Ann Mobley on
  • I love the deals you offer to loyal subscribers/customers. I plan on buying your products in lieu of youth to the people and for the foreseeable future. Thank you for your commitment to affordable, environmentally friendly skincare and health products!

    Sarah Knapp on
  • I feel like I’m being punished for not subscribing when I purchased single items as they cost me more . I don’t want to have to remember to cancel (although I know I can).
    I don’t like the scent of the deep conditioner for hair (in a jar). Although I appreciate, it is not plastic, I have a hand disability and fear I’ll drop it or break it in the bathroom/shower. I bought it, but I don’t use it. I don’t like it as a leave in for curl control post-shower.
    I am unable to reseal the ziplock on the powder laundry soap. I like the soap but can’t use the closure. As a result, it got tipped into my washing machine once and I had a huge challenge clearing out enough to run the wash!
    My challenges with hand limitations are unique and appreciate that others won’t likely experience these problems. Oh, and squeezing out a pod requires someone to come help me (I live alone).

    Catherine Irving on
  • Free shipping is always a great motivator. The pods don’t stand up to rough handling in some cases but you respond with great customer service and replacement! BYGO and or bundles are another great incentive!

    Barb Buchanan on
  • I have been using your electric toothbrush for a few years now. It is very good and your service is great. I’ve also relied a few other products and have enjoyed them all. The probiotic toilet bowl powder is especially nice.

    Bonnie Gillies on
  • Hi ! It is hard to think of new ideas when you do everything so well with honesty, innovation, passion and fun 🤩 I like to save money if it also works in your business for instance free shipping is great if it works for you too $$ and how about some samples they always get me 🐟

    Julia Muir on
  • I don’t like subscriptions.

    Kathryn Rose on
  • I appreciate free shipping, I live in a rural area and do most of my shopping online. I appreciate the discounts on staple products such as cleaning products.
    I also appreciate your emails that highlight the positive changes in our world.
    Your packaging is top notch, you practice what you preach!

    Barb Gagatek on

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